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Privacy Notice

Equi+Poise Limited, Tollard Royal, Salisbury SP5 5PU is the data controller for personal information submitted through this website.

What we collect and why

When you register for further details we collect the information you enter in the form (name, email address, phone number, whether you are an owner or a vet, practice name, location, and your message). We use it solely to respond to your enquiry and to tell you about the Equi+Poise system.

How it is protected

Your details are encrypted the moment they are received, before being stored, using envelope encryption with keys held in Google Cloud Key Management Service. The public website has no ability to read stored submissions; access to decrypt them is restricted to named Equi+Poise staff and is audit-logged.

Retention

We keep registration details for up to 24 months from your last contact with us, after which they are deleted.

Your rights

You may ask us at any time to access, correct, or delete the information you submitted, or to stop contacting you. Email privacy@equi-poise.co.uk or call +44 7515 445469.

Sharing

We do not sell your information or share it with third parties for their own marketing. It is stored on Google Cloud infrastructure in the United Kingdom/EEA under our agreement with Google.